Last updated: March 17, 2026 · Breakout
1. Introduction
Breakout ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our music promotion services and website.
2. Information We Collect
Information you provide directly:
- Order information: Your name, email address, and payment details when you place an order
- Track/profile URLs: Spotify or SoundCloud links you submit for promotion services
- Communication data: Messages, emails, or support requests you send us
Information collected automatically:
- Device data: Browser type, operating system, device identifiers
- Usage data: Pages visited, time spent, click patterns, referring URLs
- IP address: Used for fraud prevention, analytics, and approximate geolocation
- Cookies and tracking technologies: See our Cookie Policy for details
3. How We Use Your Information
We use the collected information for:
- Service delivery: Processing and fulfilling your promotion orders
- Payment processing: Completing transactions securely via Stripe
- Customer support: Responding to inquiries and resolving issues
- Service improvement: Analyzing usage patterns to improve our offerings
- Communication: Sending order updates, receipts, and (with consent) promotional offers
- Security: Detecting and preventing fraud, abuse, and unauthorized access
4. Data Sharing and Third Parties
We do not sell your personal information. We may share data with:
- Payment processors: Stripe processes your payment information securely. We do not store your full credit card details.
- Analytics providers: We use analytics tools to understand website usage (data is aggregated and anonymized where possible)
- Legal requirements: We may disclose information if required by law, court order, or government regulation
We do not share your Spotify/SoundCloud profile URLs or order details with any third parties for marketing purposes.
5. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes described in this policy, typically:
- Order data: 2 years after order completion (for support and warranty purposes)
- Payment records: As required by tax and financial regulations
- Communication logs: 1 year after last interaction
- Analytics data: Aggregated and anonymized after 12 months
6. Data Security
We implement industry-standard security measures including SSL/TLS encryption, secure payment processing, access controls, and regular security audits. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.
7. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data ("right to be forgotten")
- Opt out of marketing communications
- Request data portability
- Lodge a complaint with a data protection authority
To exercise any of these rights, contact us at breakoutmusicsupport@gmail.com.
8. Children's Privacy
Our Service is not intended for individuals under 18 years of age. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected data from a minor, please contact us immediately.
9. International Transfers
Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for such transfers in compliance with applicable data protection laws.
10. Changes to This Policy
We may update this Privacy Policy periodically. We will notify you of material changes by posting the updated policy on our website with a new "Last updated" date. Your continued use of the Service after changes constitutes acceptance.
11. Contact
For privacy-related questions or concerns, contact us at breakoutmusicsupport@gmail.com.